Certified Medical Assistant Exam Prep

Answer: D - The exact order of Kubler-Ross’ stages of grieving are as follows:
1. Denial
§Client refuses to believe that loss is happening.
§Is unready to deal with practical problems.
§May assume artificial cheerfulness.
2. Anger
§Client or family may direct anger at a nurse or hospital about matters that normally would not bother them.
3. Bargaining
§Seeks to bargain to avoid loss.
§May express feeling of guilt or fear of punishment for past sins, real or imagined.
4. Depression
§Grieves over what has happened and what cannot be.
§May talk freely or may withdraw.
5. Acceptance
§Comes to terms with loss
§May have decreased interest in surroundings.