Practice Quiz

Certified Medical Assistant Exam Prep

Category - Medical Assisting

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Kristine (RN) is orienting Shella, the new certified medical assistant, to the unit. Kristine mentions that sometimes clients who don't speak English are admitted to their unit. In communicating with these clients, Shella is aware that she should:

  1. Stand close to the client and speak slowly
  2. Ask an interpreter to facilitate communication
  3. Speak to the client and family together to increase the chances that the topic will be understood
  4. None of the above
Explanation

Answer: B - It is best to ask the nurse to have an interpreter present when communicating with clients who speak a different language. Choice A is an ineffective way to communicate. Choice C violates privacy and does not ensure correct translation.

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