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Certified Medical Assistant Exam Prep

Category - Medical Assisting

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Kristine (RN) is orienting Shella, the new certified medical assistant, to the unit. Kristine mentions that sometimes clients who don't speak English are admitted to their unit. In communicating with these clients, Shella is aware that she should:

Stand close to the client and speak slowly
Ask an interpreter to facilitate communication
Speak to the client and family together to increase the chances that the topic will be understood
None of the above

Explanation

Answer: B - It is best to ask the nurse to have an interpreter present when communicating with clients who speak a different language. Choice A is an ineffective way to communicate. Choice C violates privacy and does not ensure correct translation.

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Certified Medical Assistant Exam Prep

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Certified Medical Assistant Exam Prep

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