Practice Quiz

Certified Medical Assistant Exam Prep

Category - Medical Assisting

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The supervisor is orienting newly hired medical assistants to the policies of the facility and their job responsibilities. The supervisor reminds them that they can refuse to perform a task for any the following reasons except:
  1. The task is beyond the legal limits of your role.
  2. The task is not in your job description.
  3. You do not like the task.
  4. A nurse is not available to supervise you.
Explanation
Answer: C - The medical assistant has the right to say “no” in performing tasks even if delegated by a licensed nurse. Sometimes refusing to follow the nurse’s directions is your right and duty. You should refuse to perform a task when:

§The task is beyond the legal limits of your role.
§The task is not in your job description.
§You are not prepared to perform the task.
§The task could harm the person.
§The person’s condition has changed.
§You do not know how to use the supplies or equipment.
§Directions are unclear or inappropriate.
§Directions are unethical, illegal, or against agency policies.
§A nurse is not available for supervision.
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