Practice Quiz

Nurse Aide NNAAP Exam Prep

Category - NNAAP

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During Clarice’s orientation to the home facility, the nurse supervisor emphasized that health team members communicate with each other to give coordinated and effective care to their clients. To communicate, Clarice should do all of the following except:
  1. Use terms with many meanings.
  2. Be brief and concise.
  3. Present information logically and in sequence.
  4. Give facts and be specific.
Explanation
Answer: A - In order to communicate effectively, the nurse aid should use words that mean the same thing to the sender and the receiver. Avoid words with more than one meaning. Other guidelines to follow are:
§Use familiar words. Do not use terms unfamiliar to the client and family.
§Be brief and concise. Do not add unrelated or unneeded information. Stay on the subject. Avoid wandering in thought. Do not get wordy.
§Give information in a logical and orderly manner. Organize your thoughts. Present them step by step.
§Give facts, and be specific. You report a pulse rate of 110. It is more specific and factual than saying the “pulse is fast.”
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