PgMP Program Manager Exam Prep

Category - Program Management

Mark Wallborg is trying to compose a list of seven basic tools of quality control. Which should NOT be included?
  1. Pareto diagram
  2. Run chart
  3. Scatter diagram
  4. Earned value technique
Explanation
Answer - D - Earned value technique should not be included in a list of seven basic quality control tools.

Key Takeaway: The seven basic tools of quality control are: flowcharts, run charts, scatter diagrams, histograms, Pareto diagrams, control charts, and cause-and-effect diagrams. These tools and techniques are used to control the quality of a program and its constituent projects to ensure satisfactory program deliverables.
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