Zachary has run away from home three times. Each time, he has been returned to his parents. It is during school hours and a school resource officer has delivered him to your office for emergency treatment. Your first step would be:
Explanation
Answer - D - As basic as it sounds, when a teenager is delivered to you in crisis, the first thing you need to do is listen. Through listening, you’re able to better understand the content and the implications behind what brought him to your office, but you’re also able to understand what it means for him to be there. By listening, you open the door to the possibility of being able to provide more help over time and encourage return visits for therapeutic follow-up.