Microsoft MCITP Test Prep - WIndows 7 Client

Category - MCITP Practice Test Questions

You update the driver for the computer’s video card and the computer becomes unresponsive. Which of the following should you do to recover the computer?
  1. Restart in safe mode and then revert the computer to a previous restore point.
  2. Start the computer from the installation media and select Repair your computer and then select System Restore.
  3. Restart in safe mode and then roll back the video card driver.
  4. Start the computer from the installation media and select Repair your computer and then select System Image Recovery.
Explanation
Answer - C - To recover the computer, you should restart the computer in the safe mode and then roll back the video card driver.

Key Takeaway : A driver can be rolled back to a previous version using the Driver Rollback feature in the device’s driver settings in Device Manager. To Rollback a driver, open Device Manger from the Control Panel. In Device Manager, locate the device that you want to roll back the driver for. Right click on the device’s name or icon and click on Properties. In the Properties window for the device, click the Driver tab. On the Driver tab, click the Roll Back Driver button.
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