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CompTIA A+ 220-901

Category - Hardware and Network Troubleshooting

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You installed a new hard drive on a user’s computer yesterday. This morning he called to say that the hard drive light is constantly on. You observe the light stays on even when the computer is idle. What is the probable issue?

Extension card is failing
Not enough RAM
Constant system updates
Light connection problem

Explanation

Answer: D - With a new hard drive installed and the light remaining constant during a computer idle state, chances are it is the light connection.

Key Takeaway: If a light is remaining on, the root of the problem may be a simple connection issue.

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CompTIA A+ 220-901

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CompTIA A+ 220-901

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