Practice Quiz

MCSA XP

Category - XP

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You install a new driver for the network adapter card on your Windows XP Professional computer. When you restart the computer, the monitor displays a STOP error. Every time you restart the computer, a STOP error halts the start process. You need to correct the error without affecting the user data on the computer. You also need to restore the original network adapter driver. How should you fix this issue?
  1. Restart the computer with the Last Known Good Configuration.
  2. Restart the computer by using the Recovery console and restart the Network Connections service.
  3. Restart the computer by using a Windows XP Professional CD and restore the computer to an optimal restore point.
  4. Restart the computer and enable the network adapter.
Explanation
Answer - A - To fix the STOP error and be able to logon to the computer, you must first try to boot.
This will restore the registry to what it was at the time of the last successful logon.

Key Takeaway: A STOP error occurs when Windows XP Professional stops responding due to hardware or software malfunctions. The error messages appear on a blue or black background. Some STOP errors display descriptive messages such as “IRQL_NOT_LESS_OR_EQUAL” that can help you determine the exact solution for the error. The first step to take in fixing this issue is to use the Last Known Good Configuration.

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