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CompTIA A+ 220-802

Category - 802: Troubleshooting

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You hear scraping and clicking noises while working on an employee’s computer. You know this is a typical symptom of certain type of drive failure. Which types of drives create this sound when they fail? Choose all that apply.

SATA
SSD
FDD
PATA

Explanation

Answer: A and D - Serial ATA (SATA) drives and parallel ATA(PATA) drives generate a scraping and clicking noise when they are about to fail.

Key Takeaway: A drive failure can be caused by a broken actuator, head crash, or a failed spindle motor. A computer should be shut down immediately when exhibiting these symptoms.

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CompTIA A+ 220-802

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