Practice Quiz

Microsoft Desktop Support Tech Exam Prep

Category - MCDST

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You are assisting a user who has issues with his computer acting strangely when it goes to Standby mode. The computer sometimes fails to come out of the Standby mode. Which of the following should you check to get this issue fixed?
  1. Update the computer’s physical memory.
  2. Disable APM in Windows XP Professional.
  3. Optimize the time-out settings in your BIOS Setup program.
  4. Disable Standby mode in Power Options.
Explanation
Answer - C - To get this problem fixed, you should optimize the time-out settings in your BIOS Setup program.

Key Takeaway: If you have configured your computer to use APM for power management and it fails to come out of standby, you should check the time-out settings in your BIOS Setup program. There are some thresholds set for these time-out settings. If these thresholds are lower than the ones set in the Power Options Wizard, the computer may not come back from the Standby mode.
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