Practice Quiz

Veterinary Practice Manager

Category - CVPM

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Within a group of employees, there are individuals who have influence over there coworkers, even though they may not be a part of the management team. What are these individuals classified as?
  1. Emergent leaders
  2. Grapevine catalysts
  3. Functional participants
  4. Troublemakers
Explanation
Answer: A-Within a group of employees, that are individuals who have influence over there coworkers, even though they may not be a part of the management team. These individuals are classified as emergent leaders. An effective manager will identify these leaders and build ties with them in order to foster ties and respect of the followers in the group.
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