PMI PMP Project Manager Certification

Category - Quality Management

Which term best exemplifies a review of past projects to uncover areas for future improvement in a project?
  1. Design of experiments
  2. Benchmarking
  3. Cost/Benefit Analysis
  4. Cost of quality
  5. Marginal analysis
Explanation
Answer: b - Benchmarking is the correct answer. DOE (Design of Experiments) relies on experimentation to uncover possible factors to better quality. Cost benefit analysis weighs the benefits of a project versus its quality costs. Cost of quality examines how conformance and nonconformance costs will impact a project.

Key Take Away: It’s estimated that if companies took a more serious stance on employing performance benchmarking tools, 20% of large projects would realize a considerable benefit in excess of $200,000.
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