Lean Bronze

Category - Continuous Improvement

Which of the following would be an example of built in feedback in a lean manufacturing environment?
  1. Including employees in the pursuit of achieving objectives.
  2. A comment card sealed in each carton of product.
  3. A link to a customer satisfaction survey included with each product.
  4. A toll free number printed on all packaging.
Explanation
Answer: A - Including employees in the pursuit of achieving objectives would be an example of built in feedback in a lean manufacturing environment. The employees who actually produce the product provide feedback, so it is built into the system. This allows lean organizations to build in methodologies in the processes.
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