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Category - Communications

Which of the following tactics would not be beneficial to effective communication between a group of professionals?
  1. Deemphasizing the importance of the topic to put everyone at ease
  2. Factual evidence or research, with supporting documentation
  3. Admitting that they don't know the answer to something rather than deflecting the question
  4. Encouraging a member of the process who is largely silent to contribute thoughts or ideas
Explanation
Answer: A - Deemphasizing the importance of the topic in professional communication to put people at ease is not an effective communication strategy. It's important for every person taking part in the process to understand that the topic and their interest in it is taken seriously by the other parties involved.
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