Practice Quiz

PTCE Pharmacy Technician

Category - Insurance

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Which of the following rejection messages is most likely to appear if a patient's insurance is no longer active?
  1. Refill Too Soon
  2. Missing/Invalid Birthdate
  3. Filled After Coverage Termination
  4. Discontinued NDC Number
Explanation
Answer: C - "Filled After Coverage Termination" is most likely to appear if a patient's insurance is no longer active. "Refill too soon" is most likely to appear if you are filling a prescription before the previous fill is about 85% complete. "Missing/Invalid Birthdate" is most likely to appear if a patient's birthdate is not matching with the birthdate the insurance company has on file for the patient. "Discontinued NDC Number" is most likely to appear if you are billing the insurance company for an NDC number that is no longer available.
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