PTCE Pharmacy Technician

Category - Patient Info

Which of the following patients may be helped by the pharmacy technician?
  1. A 79 year old woman asking which antibiotic ointment to purchase
  2. A 23 year old man asking which condoms to use
  3. A 46 year old man asking about the side effects of atenolol
  4. A 74 year old woman asking for a specific brand of incontinence pads
Explanation
Answer: D - A 74 year old woman asking for a specific brand of incontinence pads may be helped by the pharmacy technician. The other patients should be given an opportunity to be counseled by the pharmacist. Since the pharmacy technician is not authorized to counsel patients, the pharmacy technician must refer the patients to the pharmacist for proper counseling.
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