Practice Quiz

Lean Bronze

Category - Cultural Enablers

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Which of the following is the most important concept for a cultural enabler to recognize in order to utilize enabler techniques and practices in the best manner?
  1. Improvement is a normal part of daily work.
  2. Waste is inevitable and does not affect all work.
  3. Customers on the outside of the organization are most important.
  4. Employees should remain within their comfort zone.
Explanation
Answer: A - The concept that “improvement is a normal part of daily work” is the most important concept for a cultural enabler to recognize in order to utilize enabler techniques and practices in the best manner. Waste can be controlled and eliminated for all processes. To control this waste, employees should strive to reach outside of their comfort zones. The employees should also understand that customers exist both within and outside of the organization and both of them have equal importance in lean initiatives.
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