Practice Quiz

Lean Bronze

Category - Continuous Improvement

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Which of the following is a methodology or practice that provides tools to improve the capability of business processes, increase performance, and decrease process variation?
  1. Analysis of Variance (ANOVA) statistical technique.
  2. Kaizen method for continuous improvement.
  3. Environmental management systems (EMS).
  4. Six Sigma methodology.
Explanation
Answer: D - Six Sigma methodology is a methodology that provides tools to improve the capability of business processes, increase performance, and decrease process variation. The goal is increased customer satisfaction through consistent services, products, or processes. Six Sigma and lean reduce costs and waste by determining the cost of poor quality.
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