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Nurse Manager

Category - Performance

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Which of the following is a barrier to interdepartmental communication?

Close ended questions
Open ended questions
Message simplicity
Message overload

Explanation

Answer: D - Message overload is a barrier to interdepartmental communication. Message overload is defined as receiving too many messages at one time. Other barriers to effective communication are message complexity, ambiguity, and attitudinal barriers, such as the lack of motivation.

Category: Performance improvement - Promoting intra/interdepartmental communication

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Nurse Manager

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Nurse Manager

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