NBE Funeral Service Director

Answer: A - The first call begins the funeral process.

The funeral process begins when the first call is held between the funeral home and the next-of-kin for the deceased (who may also be the individual entrusted with the primary rights for the disposition of the deceased). Once the first call has taken place, an arrangement conference is held in order to determine the time, place and manner of the funeral rite for the deceased person. Interment of the body and a post funeral follow-up signal an end to the funeral process.