PMI PMP Project Management

Answer: d - Also known as a fishbone diagram, this diagram is used to analyze a problem working backwards. The Ishikawa diagram was the brainchild of Kaoru Ishikawa, a Japanese Engineer, who introduced the concept in the 1960’s. The tool is now an integral part of the Six Sigma philosophy.

A flowchart is most used to flow systems and to show how they feed into one another. A Pareto chart, or bar chart, enables one to do a quick comparison of data, and a scatter gram, tries to establish a relationship between a number of variables and categories.

Key Take Away: The Ishikawa diagram is a nice tool to have in your box. It’s an effective way to systematically think through a problem, and it will often be used in critical situations where there is a production issue.

Photo credit: Wikimedia Commons