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CompTIA A+ 220-901

Category - Hardware and Network Troubleshooting

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When sound can no longer be heard from the speakers, what is the first step for a technician to troubleshoot?

Identify the amount of RAM
Reboot the computer
Check display settings
Review speaker connections

Explanation

Answer: D - The first step when troubleshooting speakers is to check cable connections.

Speakers do not normally stop working suddenly. The best reason for malfunctioning speakers is that the cables were accidentally removed from the sound card on the back of the computer.

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CompTIA A+ 220-901

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CompTIA A+ 220-901

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