CompTIA Security+ Exam Prep

Answer: A - When communicating bad news, the most effective and honest method is to simply state the facts and provide the bad news all at once. While an effort should be made to keep the bad news to simply the facts (and not speculation), an effort should also be made to avoid sugarcoating or lightening the bad news in any way.

Most audiences will respond best when bad news is provided in a straight-forward manner and not sugarcoated for the audience. When providing the bad news, stay positive by following it with a plan of action or providing the next steps that will be taken for the organization.