Lean Bronze

Answer: A - When performing a skills assessment of an employee’s knowledge and use of lean tools, the most useful action for a manager to perform would be to interview employees about their knowledge of process improvement. This would allow the manager to determine if an employee’s skills fell in one of three categories: basic, practitioner, or expert. Categorizing skill levels would allow a manager to determine where skill building was needed and which employees may become lean team leaders within the organization.