FSOT: 500 Test Prep Study Questions

Category - Communication

When constructing an email, be sure to follow accepted etiquette and create a clear communication by avoiding all of the following except:
  1. typing in all capital letters
  2. only use widely accepted abbreviations
  3. leaving the subject line blank
  4. always place all recipients in the 'to' field
Explanation
Answer: B - Only use widely accepted abbreviations.
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