When considering the consumer decision making process, heuristics are a mental rule of thumb that consumers use to make purchasing decisions. Which of the following is an example of a heuristic?
  1. Internal influence
  2. Price equals quality
  3. Situational influence
  4. Self-actualization
Explanation
Answer: B- Price equals quality is an example of a heuristic, or rule that consumers tend to follow in order to help them make purchasing decisions.
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