Practice Quiz

ABO NOCE Basic Opticianry

Category - Ophthalmic Products

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When a patient comes in wanting the cheapest pair of frames and lenses, you should:
  1. Identify the patients’ needs and discuss options within their budget
  2. Ask the patient how much they want to spend and give them the cheapest lenses and frames
  3. Try to upsell the patient to purchase higher end products
Explanation
Answer: A - If a patient comes in wanting the cheapest pair of frames and lenses, you should identify the patients’ needs and discuss options within their budget.

Many patients main concern is how much new eyewear is going to cost. When they only care about cost, it is still your responsibility to inform them about the best choices for frames and lenses within their budget.

You certainly may give them information about better products for their prescription which may cost more but work better for them by explaining the products value and differences.
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