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CompTIA A+ 220-902

Category - Software Troubleshooting

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When a laptop battery is unable to hold a charge, what is the best solution?

Open the battery
Replace the battery
Let the battery completely drain
Replace the laptop

Explanation

Answer: B - The best solution for a battery that does not hold a charge is to replace the battery.

When a battery does not hold a charge for long, the technician should change the battery. A battery contains acid, so it should never be opened.

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