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CompTIA A+ 220-902

Category - Software Troubleshooting

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What is the first step in troubleshooting a non-responsive touchscreen?

Unplug it
Reboot the computer
Clean the screen
Replace the monitor

Explanation

Answer: C - The first step in troubleshooting a non-responsive touchscreen is to clean the monitor.

Residue buildup can interfere with a touchscreen’s function. Cleaning the screen is the first step in troubleshooting.

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