CompTIA A+ 220-902

Category - Software Troubleshooting

What is a good solution when an app is unresponsive on a mobile device?
  1. Reboot the app
  2. Reboot the device
  3. Reinstall the app
  4. Delete the app
Explanation
Answer: C - A good solution when an app is unresponsive on a mobile device is to reinstall the app.

Mobile devices such as iPhones and Android make it easy to reinstall an app. The technician can download the app from the app store and reinstall it to fix any corrupted files.
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