Practice Quiz

Massage Therapist

Category - Application

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The phone rings in Catherine Trochanter’s new massage studio. A new client wants to know if Catherine has a Jacuzzi tub available at the studio because heat really helps her low back. Since Catherine doesn’t have a Jacuzzi tub available at the studio, what alternate solution can she give the client in order to secure the booking?
  1. Explain that the client doesn’t need a Jacuzzi tub, as the massage will help relieve the pain.
  2. Offer the client a hot stone massage, as the stones will heat the back and help relieve the pain.
  3. Tell the client that you can incorporate hot packs into the massage session to help relieve the pain.
  4. Both B and C
Explanation
Answer: D Offering the client either a hot stone massage or hot packs during the session allows the client a choice in heat therapy and increases Catherine’s chances of securing a new client. Using either hot stone or heat packs will meet the client’s needs for soothing heat, and since Catherine has both available, she can offer the client an option of treatments.
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