Practice Quiz

PTCE Pharmacy Technician

Category - Process & Dispense

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The pharmacist is taking a break when a patient comes to your pharmacy counter complaining of chest pain and pain that is radiating down their arm. What is the most appropriate thing to do?
  1. Tell them they have to wait for the pharmacist to return from break
  2. Tell them to call their doctor
  3. Offer to call 911 for them
  4. Tell them to go home and lay down for a bit to see if the pain goes away
Explanation
Answer: C - You should offer to call 911 for the patient. Chest pain and pain radiating down the arm or to the back can be signs of a heart attack. The patient needs to seek emergency care immediately to avoid severe complications, including death. They should not be told to wait for the pharmacist, call the doctor, or lie down and wait it out, as these could prevent the patient from obtaining the immediate care that they need.
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