Lean Bronze

Category - Continuous Improvement

Scott Namos is performing supplier benchmarking for Billings Distribution Company. He notices that capabilities are not matching demands in terms of what actually exists and what should exist. What would be his BEST course of action?
  1. Initiate a strategic retreat.
  2. Perform industry benchmarking.
  3. Perform a SWOT analysis.
  4. Perform a gap analysis.
Explanation
Answer: D -When Scott notices capabilities are not matching demands in terms of what actually exists and what should exist, his best course of action would be to perform a gap analysis. Performing a SWOT analysis would not help match capabilities. Performing industry benchmarking would not help with matching demands. Initiating a strategic retreat would be related to strategic planning.
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