Sarah is trying to print a document from her workstation. She can see her document displayed in the print queue, but it does not print. The printer is fully functional. Which of the following steps should she take to print the document?
Explanation
Answer: A - To fix this problem, restart the print spooler. To restart the spooler service, click Start, right-click My Computer, and then click Manage. Expand Services and Applications > Services. In the details pane, right-click the Print Spooler service, and then click Start.
Key Takeaway: Clearing the entries in the print queue or deleting and recreating the print object will not help solve this problem.
