Nurse Manager

Category - Performance

Re-engineering systems and processes is a good way to decrease and eliminate medical errors. The BEST systems and processes are those that:
  1. Have the fewest steps.
  2. Make it easy for people to follow.
  3. Make it impossible for a person to err.
  4. Rapid, complete and not redundant.
Explanation
Answer: C - The BEST systems and processes are those that make it impossible for a person to err. The best processes are those that make it very easy for the person to do the correct thing and also make it impossible to err. Fail safe systems have built in checks, balances and redundancies to prevent errors.

Category: Performance improvement - Patient safety
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