Phil has returned to a patient’s room for another blood draw. The patient has several visitors in the room. After introducing himself and properly identifying the patient, Phil makes conversation by congratulating the patient, as the previous blood draw confirmed the patient’s pregnancy. What, if anything, has Phil done wrong?
Explanation
Answer: D - Phil has violated the patient’s right to confidentiality, assured by the Patient Bill of Rights. Phlebotomists must take care not to discuss anything related to the condition or treatment of a patient with anyone except the patient, physician, or members of the healthcare team who have a clinical need to know. There would not be a breach of confidentiality if the patient had offered the information to Phil first, in front of her guests, and then he congratulated the patient.
