PTCE Pharmacy Technician

Category - Patient Info

Mrs. Johnson comes to your pharmacy counter asking what the difference is between Tylenol and Advil. As the pharmacy technician on duty, what can you tell her?
  1. You can tell her that one is for fever reduction and the other is for muscle pain
  2. You can tell her that you can get the pharmacist to answer the question for her
  3. You can tell her that she should call her doctor for advice
  4. You can tell her that one is for bone pain and the other is for inflammation
Explanation
Answer: B - As the pharmacy technician on duty, you can only tell her that you can get the pharmacist to answer the question for her. Pharmacy technicians do not have the authority to make recommendations or give advice on over the counter or prescription medications. They must get the pharmacist to answer questions for patients on such topics.
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