PTCE Pharmacy Technician

Category - Patient Info

Mr. Johnson comes in to your pharmacy to fill a prescription for an antibiotic and cannot remember what medications he is allergic to. As the pharmacy technician on duty, what should you do?
  1. Fill the prescription and don't worry about it
  2. Do not fill the prescription until he remembers what his allergies are
  3. Call the doctor's office to obtain Mr. Johnson's allergy information
  4. Fill the prescription and ask Mr. Johnson later if he had an allergic reaction
Explanation
Answer: C - As the pharmacy technician on duty, you should call the doctor's office to obtain Mr. Johnson's allergy information. It is important to obtain allergy information before filling a prescription for a patient. Since it is important to avoid delaying treatment with an antibiotic, the most appropriate response would be to contact the doctor's office in order to obtain this information.
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