Practice Quiz

PTCE Pharmacy Technician

Category - Patient Info

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Mary Smith comes in to fill a prescription at your pharmacy. It is her first time at your store, so you need to make a new profile for her. What pieces of information should you obtain from her in order to distinguish her from other patients with similar names?
  1. Middle name
  2. Address
  3. Birthdate
  4. All of the above
Explanation
Answer: D - All of the above pieces of information listed should be obtained from the patient to distinguish her from other patients with similar names. Since the patient has a very common name, it is important to get her middle name in order to distinguish her from other patients. It is also important to get her address and phone number to complete her profile, and have additional pieces of information to verify her identity.
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