Lean Bronze

Category - Continuous Improvement

Lean improvements use the frame work from several quality systems including TQM and TQMS. All of the following are initiatives which have contributed to improving quality EXCEPT?
  1. Plan, do, study, act (PDSA).
  2. Spill containment and countermeasures.
  3. Business process engineering.
  4. Taguchi methods.
Explanation
Answer: B - Spill containment and countermeasures are not included in quality initiatives. They may improve overall safety in an organization but are not considered a quality initiative.
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