CompTIA Network+

Category - Management

Jack is troubleshooting a workstation that is connected to a star network. He observes that the workstation is not able to connect to the network resources. Which of the following should he check first to solve this issue?
  1. The link lights on the workstation NIC
  2. The link lights on the server NIC
  3. The link lights on the switch
  4. The NIC drivers
Explanation
Answer: A-- In this case, Jack should check the link lights on the workstation NIC.

Key Takeaway: Since the server is able to communicate with other workstations, Jack doesn’t need to check the server NIC or the switch. He needs to check the link lights to see if they are stable or blinking. A stable light ensures good physical connectivity. Once the NIC is verified to be working, the NIC drivers can be checked.
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