Practice Quiz

CompTIA 220-801 Certification Practice Test

Category - Essentials

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Jack is experiencing problems accessing the internet on his office computer. Although he can ping the xyz.com IP address, he cannot ping the domain name xyz.com. Which of the following steps could fix his problem?
  1. Use the scan disk command.
  2. Check the DNS settings.
  3. Check the Device Manager.
  4. Check the IP address.
Explanation
Answer - B - Check the DNS settings on the computer. To do so, right click the network connection and click Properties. Choose Internet Protocol (TCP/IP) and then click Properties. Verify if the correct DNS server IPs have been entered.

Key Takeaway: If a system can ping the destination using the IP address but not the domain name, check the DNS settings on the computer. This may be a problem due to issues with DNS resolution.
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