Practice Quiz

Veterinary Practice Manager

Category - CVPM

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In order to ensure the highest level of client service, the telephone at the reception desk should always be answered within how many rings?
  1. 3
  2. 1
  3. 5
  4. 10
Explanation
Answer: A- In order to ensure the highest level of client service, the telephone at the reception desk should always be answered within 3 rings. Letting the telephone ring too many times increases the potential of losing clients to another practice, and increases client dissatisfaction.
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