Practice Quiz

Lean Bronze

Category - Continuous Improvement

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Improving end-to-end flow would require identifying and mapping what?
  1. Customer requirements or the customer’s voice.
  2. The value stream.
  3. A spaghetti diagram of the work location.
  4. The level of waste at each level of production.
Explanation
Answer: B - Improving end-to-end flow would require identifying and mapping the value stream. The value stream is the activities across the organization involved in jointly delivering a product or service. The end-to-end flow is the total end-to-end process that delivers the value to the customer and the process.
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