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Veterinary Technician

Category - Animal Care

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If a person telephones a veterinary practice requesting medical information about a patient that they do not own, which of the following actions would be the correct way to handle this situation?

Release the information requested
Request signed owner consent
Inquire as to the person's relationship to the patient
Ask the veterinarian if it is okay to release the information

Explanation

Answer: B - The correct way to handle this situation would be to request signed owner consent. The information contained in the medical record is considered privileged and confidential. It must not be released except by court order or consent of the owner of the patient.

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Veterinary Technician

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