Every time a user restarts their Windows 7 computer, they are met with a BSOD. What is a first step in resolving this issue?
Explanation
Answer: A - A first step in resolving a BSOD (Blue Screen of Death) issue is to undo recent changes using System Restore.
Key Takeaway: A BSOD (or Blue Screen of Death) is also called a Stop Error, and it can generally be caused by some sort of corruption that has caused the OS to shut down rather than continue running (and possibly damage itself). The quickest (and first) way to resolve this issue is through a System Restore, which undoes recent changes to System files, but not data files. Many times, this does not resolve the issue, and a reinstallation, manual troubleshooting in Safe Mode, or a complete restore from a Backup is necessary-but these are not first steps.
