PTCE Pharmacy Technician

Category - Patient Info

Dr. Jones calls in a prescription for a patient, but does not know how to spell the patient's last name. What other information could you obtain to ensure that the prescription is filled for the correct patient?
  1. Birthdate
  2. Address
  3. Phone number
  4. All of the above
Explanation
Answer: D - All of the above options should be collected from the doctor, if the doctor cannot spell the patient's name. Any additional information you can obtain from the doctor will be helpful in making sure that the prescription is filled for the correct patient. You should also verify the spelling of the patient's last name when they come to the pharmacy to pick up their medication in order to ensure the accuracy of the pharmacy database.
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