CompTIA A+ 220-902

Category - Windows Operating Systems

David recently updated his network card driver. After this update, he is not able to connect to the Internet. Device Manager shows that the driver is not compatible. Which of the following Device Manager options could help him to restore the old version of the driver?
  1. Update Driver
  2. Modify Driver
  3. Roll back Driver
  4. Uninstall Driver
Explanation
Answer: C - Use the Roll Back option available in Device Manager to load the earlier version of the driver that worked properly.

Key Takeaway:
It is common to have driver issues when a new driver is loaded. The computer does not specify if the driver is compatible when the driver is installed. But once the computer is rebooted after the installation, the device will fail to function if the driver is incompatible. You can then go and reset the driver version to the one that worked earlier. To do so, go to Device Manager, right click the device in question, click Properties, click the Driver tab and then click the Roll Back Driver option.
Was this helpful? Upvote!
Login to contribute your own answer or details

Top questions

Related questions

Most popular on PracticeQuiz