Conflict resolution is an area that clinical social workers find themselves practicing frequently. One such technique that professionals are often called upon to perform, involves helping clients solve problems and engage in empowerment. What application builds on communication, problem analysis and intervention?
  1. Organizational development
  2. Mediation
  3. Family resolution
  4. Transformative goals
Explanation
Answer: B - A clinical social worker practicing as mediator will structure the problem-solving process. This will involve education, information organization and suggested options for developing proposals. Mediation assessments are generally short-term with interest-based problem solving goals.
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